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Project
Patient guidance – Waldkrankenhaus

Digital wayfinding at Waldkrankenhaus - in line with data protection and focused on patients. 

In 2025 too, the Waldkrankenhaus chose to work with BlaueErdbeere to implement another forward-looking digitalisation project. The aim was to register emergency patients in line with data protection and guide them through the hospital in a targeted way.

In the course of a structural reorganisation of the building, a new emergency centre was created in a separate wing. As part of this, the previous static floor information signs were also replaced by three large-format 86-inch displays in the entrance area. These show current overviews of specialist departments and the doctors in charge – and can be updated independently by hospital staff at any time. A major advantage, since responsibilities and routes in hospitals change frequently.

In 2025 too, the Waldkrankenhaus chose to work with BlaueErdbeere to implement another forward-looking digitalisation project. The aim was to register emergency patients in line with data protection and guide them through the hospital in a targeted way.

In the course of a structural reorganisation of the building, a new emergency centre was created in a separate wing. As part of this, the previous static floor information signs were also replaced by three large-format 86-inch displays in the entrance area. These show current overviews of specialist departments and the doctors in charge – and can be updated independently by hospital staff at any time. A major advantage, since responsibilities and routes in hospitals change frequently.

“Waiting times for our patients have become noticeably shorter – that has a direct positive effect on their satisfaction. The medical staff are convinced by the new system too. Acceptance is so high that we plan to equip another hospital with it next year”, adds Frank Eichler, Technical Director of Waldkrankenhaus Bonn.

“Implementing the digital patient call system together with our partner Smart CJM was a logical step in developing our digital strategy further“, reports Fabienne Horch, head of digital signage at BlaueErdbeere.

Waldkrankenhaus Bonn is a modern hospital with a broad spectrum of medical care – from the emergency department through specialist departments to interdisciplinary care. The hospital places great importance on patient focus, efficient processes and continuous further development in the spirit of digitalisation. The integration of smart technologies is understood as a central part of healthcare provision that is fit for the future.

Project lead

Ben Mirz

Project management

Fabienne Horch

Fabienne Horch

Head of digital signage

Karin Scherer

Karin Scherer

Digital signage graphics

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Email:
info@blaueerdbeere.de
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+49 2151 91 36 30
Krefeld address:
Kleinewefersstraße 150
47803 Krefeld
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Karl-Friedrich-Straße 60
52072 Aachen